FAQ

SHIPPING & DELIVERY

Items will be shipped 3-5 business days after payment clears.
Your item will be shipped to the address provided.
All United States orders will include a tracking number and will be shipped via USPS.

 

EXCHANGE/RETURNS
I gladly accept exchanges. Please contact me if you have any problems with your order within 5 days of delivery. Ship items back within 8 days of delivery. Returns are only accepted on an individual basis after contacting us directly.

Because of the nature of these items custom or personalized orders can not be exchanged or returned.

 

OTHER POLICY

 

Le Chic Chapeau may have to substitute materials if it is no longer available from the manufacturer. However we will do our best to match as closely as possible.

 

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renee@lechicchapeau.com